What kind of soft skills will help me succeed in this particular role with this particular company?
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Esmeralda W. asked a question to Esmeralda W.
Category: Career Advice
Date asked: Monday, August 29, 2022
Last reviewed: Wednesday, August 31, 2022
Kelly P.
Customer Success Manager
Great listening and problem solving skills are both key to success in the CSM role. I also think that the abilities to empathize and build strong relationships help a CSM become a strong partner with clients and colleagues.
Wednesday, August 31, 2022
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